Blue Ridge Humane Society (BRHS) values and respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information gathered through our website and online platforms. By using our website, you consent to the practices outlined in this policy. If you have any questions, please contact us at donate@blueridgehumane.org. 

Information We Collect 

We collect two types of information: 

  • Personal Information: Name, home address, email, phone number, and other details you provide voluntarily. 
  • Non-Personal Information: Demographic details (ZIP code, age, interests), website usage data, and technical information such as browser type and IP address. 
  • Cookies & Tracking Technologies: We use cookies and analytics tools to improve your browsing experience. You can disable cookies through your browser settings. 
  • Third-Party Analytics: We may use third-party analytics tools such as Google Analytics to understand how visitors interact with our website. These tools collect anonymized data, such as page views and referral sources. You can manage your cookie preferences through your browser settings or opt out of tracking through Network Advertising Initiative’s opt-out page. 

 

How We Use Your Information 

BRHS may use your personal information to: 

  • Process donations and purchases securely 
  • Communicate about programs, events, and fundraising efforts 
  • Improve our website and services 
  • Comply with legal obligations 

 

Data Sharing & Third-Party Partners 

We do not sell or rent personal data. However, we may share information with: 

  • Service providers that assist with website maintenance, email communications, and donation processing 
  • Corporate partners, but only when necessary and with confidentiality agreements in place 
  • Legal authorities, if required by law 
  • Donor Privacy: We do not sell, rent, or exchange donor information for direct mailing purposes. BRHS shares donor data only when legally required or with service providers assisting in donation processing, such as payment processors. All such parties are required to maintain the confidentiality and security of donor data. 

 

Children’s Privacy 

Our website is designed for a general audience. We do not knowingly collect personal data from children under 13, in compliance with the Children’s Online Privacy Protection Act (COPPA). 

 

Data Security 

We use industry-standard security measures, including Secure Socket Layer (SSL) encryption, to protect your data. However, no online transmission is entirely secure, so users should take precautions when sharing personal information. 

 

Data Retention 

BRHS retains personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. If you wish to request the deletion of your personal information, contact us at donate@blueridgehumane.org. 

 

Managing Your Preferences 

You may opt out of marketing emails by following the unsubscribe instructions in our communications or by contacting us at donate@blueridgehumane.org. 

 

Updates to This Privacy Policy 

We may update this policy periodically. Changes will be posted on our website homepage, and when applicable, we will send an email notification. We encourage you to review the Privacy Policy periodically. Continued use of our website signifies acceptance of these updates. 

 

Accessibility 

We are committed to ensuring our website and privacy policy are accessible to all individuals, including those with disabilities. If you need assistance accessing this document, please contact us at donate@blueridgehumane.org. 

 

Contact Us 

For privacy-related questions or concerns, contact donate@blueridgehumane.org. 

 

 

Postal Mail
Blue Ridge Humane Society
1214 Greenville Highway
Hendersonville, NC
Telephone: (828) 692-2639